QuickBooks Error 12157 usually occurs when the accounting program is being updated. Incorrect date/time settings, Internet connection settings, including other causes can instigate Error such error.
By the end of this article, you shall be having a thorough understanding of all the practical troubleshooting methods to fix QuickBooks Error 12157 and you should be able to update QuickBooks Desktop without facing any further hurdle.
Causes that propel QuickBooks Error Code 12157
- Wrong system date/time
- Improper Internet connection settings
- QuickBooks services are being blocked by security or a firewall.
- Several versions of QuickBooks are installed on the computer.
Solutions for getting rid of QuickBooks Error Code 12157
Follow these DIY methods in order to rectify the QuickBooks error message 12157:
Solution 1: Reset QuickBooks Updates
- Initially, users are required to Run QuickBooks Desktop.
- Click on the Help tab and click on the option to Update QuickBooks Desktop.
- In the next window, hit on Update Now.
- Make sure to checkmark ‘Reset Update’ option.
- Subsequently, click on Get Updates.
Solution 2: Make changes to the Internet Settings
- Run the QuickBooks program.
- Now, click on the Help menu and then advance to Internet Connection Configuration.
- To establish a connection when QuickBooks connects to the Internet, click on Internet connection from My Computer.
- Now, head to Advanced settings.
- Herein, click on the Advanced tab and choose the option to Restore advanced settings.
- Hit on Apply followed by clicking on Done.
- Now, Run QuickBooks Desktop.
- Proceed to the Help menu and then head to the Internet Connection Setup.
- Choose the Internet connection settings for the computer to establish a connection when this program connects to the Internet.
- Once done with that, close QuickBooks Desktop. After that, reopen it and retry the update for QuickBooks Desktop.
Method 3: Correct System Date and Time
- On the taskbar, check if the date and time are correctly set.
- If not, then press the Windows keyboard key and type ‘Control’.
- Open the Control Panel and advance to ‘Clock and Region’.
- Choose ‘Date and Time,’ and then click on the option to ‘Adjust date and time’
- Upon correcting the date and time, click on ‘Change time zone’ option and choose the correct time zone.
- Now, restart the system and then Run QuickBooks.
- Click on the help menu and again try to update QuickBooks.
Method 4: Add QuickBooks as an exception in Firewall
Users should add QuickBooks to the list of exceptions in the Windows firewall. After doing that, run QuickBooks and again try the update process. If QuickBooks Error 12157 remains unresolved, head to the next method.
Method 5: Terminate all QuickBooks processes
- Initially, log into the server system as the Administrator.
- Now, press the Ctrl + Alt + Esc keys to open the Task Manager.
- Now, click on the Processes tab and end all the processes related to QuickBooks Desktop program.
- Once done, Run QuickBooks and try updating the accounting program this time around to verify if QuickBooks error code 12157 got fixed by performing the above-mentioned set of steps.
To Sum Up!!!
There may still be a possibility that certain users are still unable to fix QuickBooks Error 12157 on their system. We encourage such users to get in immediate contact with our QuickBooks payroll support experts at the helpline 1-800-761-1787.